Privacy Policy

At Thrive & Shine Co., PLLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, engage with our services, or communicate with us. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information when you:

• Visit our website or fill out a form (name, email address, phone number, etc.)
• Schedule an appointment online
• Subscribe to our newsletter or other communications
• Engage in therapy sessions or consultations
• Contact us through email, phone, or SMS

Additionally, Protected Health Information (PHI) may be collected in compliance with HIPAA during therapy sessions and interactions related to treatment.

How We Use Your Information

Your information is used to:

• Provide and improve our services
• Communicate with you regarding appointments, therapy sessions, and important updates
• Respond to inquiries and requests
• Send you promotional or informational materials (only if you opt-in)
• Comply with legal requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Transmission of PHI

To ensure the privacy and security of your Protected Health Information (PHI), we require that any communication involving PHI be conducted through HIPAA-compliant means, such as our Client Portal. We strongly advise against sending PHI via non-secure methods like standard email or text message, as they may not meet HIPAA standards.

Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings, but some features of the site may not function properly as a result.

Mobile SMS Privacy Policy

As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive assistance.

Your mobile information will not be shared with any third parties/affiliates for marketing or promotional purposes. All policies are followed in accordance with CTIA guidelines 5.2.1. If you wish to have your information removed, please contact us via our email address or regular mail.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request corrections to any inaccurate information
• Request deletion of your personal data, subject to certain legal obligations
• Withdraw consent for any future communications or data processing

Contact Us

If you have any questions about this Privacy Policy, PHI transmission, or if you wish to exercise your rights regarding your personal information, please contact us at:

Email: info@thriveshineco.com
Mailing Address: 3740 S. University Dr., Suite 201, Fort Worth, TX 76109